The alltours Group, with its several thousand employees, is one of Europe’s largest tour operators and is committed to providing high-quality travel at affordable prices. We value an attractive work environment, a professional yet friendly atmosphere, and opportunities for each individual to grow and develop.
For our office in Düsseldorf, we are looking for a
Office Manager (m/f/d)
Responsibilities
- Taking charge of and managing the Düsseldorf branch with up to 3 employees
- Actively advising customers and selling vacation packages from all major tour operators worldwide
- Providing personalized customer service and building long-term customer relationships
- Managing the branch based on relevant key performance indicators and sales targets
- Organizing and ensuring smooth branch operations
- Supporting and motivating the team in day-to-day sales operations
- Scheduling and coordination within the team
- Implementing key sales and marketing campaigns on-site
- Working closely with regional management
Your Qualifications
- Training as a tourism business administrator or comparable vocational training
- Several years of professional experience in a travel agency; initial experience in leading or managing a team is a plus
- Proven strong sales and consulting skills
- Enjoyment of taking on responsibility and leading the way in sales
- Proficiency in using common tourism booking systems and tour operator products
- A structured and independent work style
- Strong communication skills and a service-oriented demeanor
Your Benefits
- Performance-based compensation with a monthly revenue share
- Vacation pay and a Christmas bonus
- 30 days of vacation and work schedules that can be planned well in advance
- Extensive travel benefits
- Informational trips and team events in Germany and abroad
- Sales training and personal development
- Bike leasing, Wellpass, and corporate benefits
- Support from regional management and headquarters