We're hiring:
Key Account Manager for Germany, Austria, and Switzerland (m/f/d)
Full-time position at VIVA Cruises in Düsseldorf
About VIVA Cruises
Come aboard VIVA Cruises and kickstart your career with Europe’s most modern provider of premium rivercruises, featuring an international mix of guests and a high-quality all-inclusive concept. If you’re passionate about customer, value taking responsibility for your work, and love high-quality travel, you’ve come to the right place!
Please send us your application, including your earliest possible start date and salary expectations to jobs@viva-cruises.com.
Responsibilities:
- Managing and developing existing key accounts with a focus on tour operators and tourism sales partners in Germany, Austria, and Switzerland (DACH)
- Acquiring new tour operators and strategic sales partners to sustainably increase our market presence and revenue
- Establishing and maintaining long-term, trusting business relationships with decision-makers and relevant contacts
- Developing and implementing customized sales and growth strategies for our key accounts, including joint marketing and sales initiatives
- Conducting contract and terms negotiations, as well as coordinating quotas and commercial agreementsin collaboration with internal departments
- Analyzing and managing revenue trends, regularly monitoring relevant KPIs, and identifyingadditional business opportunities
- Planning and conducting partner visits, product training sessions, presentations, and joint sales activitiesactivities
- Representing VIVA Cruises and VIVA Boutique at trade shows, industry events, and partnerevents
- Close collaboration with the Sales, Marketing, Groups, Yield, and Product departments to provide optimal support to our sales partners
- Monitoring market and competitive trends and contributing new ideas to further develop our sales strategy
Requirements:
- Vocational training or a college degree, preferably in business administration or tourism
- Substantial professional experience in key account management or sales, ideally in the (cruise) tourism industry with anan established network
- Excellent written and verbal communication skills in English and German
- Strong organizational skills, a knack for numbers and data, and a high degree of creativity
- Ability to work independently and a team-oriented mindset
- Solid knowledge of MS Office
- Willingness to travel
What we offer:
- A permanent, full-time position in a rapidly expanding company
- A diverse range of responsibilities in a creative and international market environment
- An experienced, passionate, and open-minded team
- a unique and high-quality portfolio with the opportunity to help shape it creatively and get to know it personally learn
- A diverse range of responsibilities in a creative and international market environment
- An open corporate culture with flat hierarchies and quick decision-making processes
You can find more information about our company on our website www.viva-cruises.com