Description
Are you looking to kickstart your career in a role where you can really make a difference, with a team that sticks together and has your back? Then you’ve come to the right place!
As a Key Account Manager (m/f/d) at Holiday Extras, you’ll build strong, long-term relationships and develop key HEX partnerships in the travel industry. You’ll manage our sales partners and strategically expand our collaboration. Your focus will be on travel agency partnerships and chains, as well as managing smaller chains.
You’ll identify growth and development opportunities within your client base to ensure the overall sales budget is met, and you’ll strive to exceed performance targets for key KPIs.
You’ll impress with strong sales presentations and video tutorials, plan and organize our roadshows, and engage partners during online and in-person training sessions and events. Together with our technical teams, you’ll also ensure that our partner integrations are implemented smoothly, efficiently, and scalably.
You don’t just use modern tools—you actively help shape how they’re used. Holiday Extras is committed to artificial intelligence, and we want you to seamlessly integrate AI tools into your daily work, try out new things, and help shape the future of sales. As a Salesforce administrator in sales, you’ll also ensure that our CRM is used to its full potential and that the entire team benefits from it.
As an ambassador for HEX, you’ll shape our image in the industry and enthusiastically promote our culture and values to the outside world.
Here’s what you’ll be doing with us:
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You’ll serve as the point of contact for all our sales channels and partners.
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You’ll stay on top of things and drive the development of a future-proof sales model.
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You’ll independently manage and oversee the projects assigned to you in Germany and be responsible for their successful implementation. In doing so, you’ll transparently share project progress and KPIs with our colleagues in Germany and the UK and benefit from mutual collaboration.
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You’ll maintain close, regular communication with your partners and build trusting, long-term relationships through integrity and reliability. Using your knowledge of the industry, products, sales, and marketing, you’ll strategically develop each partnership. You’ll prepare performance reports, analyze results, and implement appropriate sales measures to continuously improve performance.
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With a passion for sales and a strong technical understanding, you’ll attract new partners and optimize terms—such as commissions, marketing plans, and online interfaces like white-label solutions. You’ll set up and test customer integrations yourself, and you can always count on your team’s support.
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You’ll create compelling sales presentations and video tutorials.
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You’ll plan and organize roadshows; you’ll have excellent professional presentation and communication skills and will be able to convey HEX’s brand and culture at industry events.
Here’s what you’ll bring to the table:
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Experience in brick-and-mortar travel sales; online sales experience is also welcome
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You have excellent networking skills and take every opportunity to talk about Holiday Extras’ business.
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You are a strong negotiator with extensive negotiation experience and possess excellent business acumen.
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You have strong analytical skills and a solid understanding of budgets, KPIs, and sales forecasts.
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You’re passionate about the industry and have an open-minded personality that loves new experiences and is comfortable proactively reaching out to people.
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You’re open to new technologies and eager to actively try out and use AI tools.
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You find it easy to work in a goal-oriented manner.
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Reliability and an independent, committed work ethic are among your strengths.
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You also have a fluent, business-level command of German and are able to express yourself well in both spoken and written English.
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You enjoy working in a team, are happy to share your expertise, and support your colleagues wherever you can.
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Excellent knowledge of all standard MS Office programs, as well as a good understanding of industry-standard (mid-office) systems, and preferably experience with Apple Mac and Salesforce.
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Willingness to travel (up to 30%)
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A driver’s license and a car are a plus
And here’s what you’ll find with us...
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With us, you’ll have the opportunity to look beyond your immediate scope of work, contribute ideas across departments, and help optimize our workflows with your suggestions and ideas. The joy of working together and the diversity of our team are what make our corporate culture unique.
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Flat hierarchies and a strong sense of camaraderie with great opportunities for growth
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Work equipment including a Mac laptop and Apple smartphone
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Contribution to the company pension plan
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Supplemental insurance through HanseMerkur Insurance
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Free license for the premium version of the Duolingo language-learning app
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Weekly English class on Wednesdays
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DRV membership card with attractive travel benefits
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Work from home & flexible work and break times by arrangement
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Jobrad
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Birthday off
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Plus many other (H)EXtras like team nights, a foosball table, a large garden, and the weekly “Happy Time”
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And much more…
Does this sound like the right fit for you?
The best thing to do is get a feel for your future team right away: On our careers page—which is actually a culture page—we’ve introduced all our teams. You’ll find your new home in the Partnerships Team: http://karriere.holidayextras.de/. Or check out our video: https://www.youtube.com/watch?v=IhDqiQqF984!
We look forward to receiving your complete application materials, including your salary expectations and your earliest possible start date—please submit them exclusively via our online application form.
Your points of contact are Sandy Horchler (Team Lead, Key Account Management & Online Partnerships) and Nergis Aznay (People & Culture).
About Us
We are Holiday Extras!
We are a proud and inclusive team of over 60 colleagues with an average age of 32.7 years. Our community represents 20 different countries, and together we speak 22 languages. Our diversity is our strength—it makes us more creative and innovative, and allows us to see things from many different perspectives. No matter who you are or whom you love, you’ll find a place with us. We value and celebrate the uniqueness of each individual, and this is reflected in our vibrant and open corporate culture.
Our legendary Christmas party is a result of our inclusive atmosphere, where we dress up according to a specific theme and celebrate the diversity of our cultures and identities together. But the festivities don’t end there—we also have a passionate foosball league that’s always on the lookout for enthusiastic players who want to practice together regularly and prove themselves in tournaments. Not into foosball? No problem! Our pumpkin-carving contest and many other activities are a great way to celebrate creativity and community.
If that’s still not quite right for you, we warmly invite you to join the Fun Task Force. Here, you can share your ideas for an even better community and work with us to create an even more inclusive and supportive work environment. Our doors are open to everyone, and we look forward to learning from and growing with the diverse experiences and perspectives you bring to the table.
But now back to business:
- Our meeting rooms are named after Munich breweries
- Together with our English parent company, based in Kent (UK), we are the European market leader in the provision of travel extras.
- Airparks is our own in-house brand with very high quality standards
- 9,000 travel agencies work closely with us
- We’re proud of our products, and our complaint rate is 0.4%, and falling
The best thing to do is get a feel for your future team right away: On our careers page—which is actually a culture page—we’ve introduced all our teams. You’ll find your new home in the HX Team: http://karriere.holidayextras.de/. Or check out our video: https://www.youtube.com/watch?v=d2Q40jpHapM&t=20s!
We look forward to receiving your complete application materials, including your salary expectations and your earliest possible start date—please submit them exclusively via our online application form
Your points of contact are Sandy Horchler (Team Lead, Key Account Management & Online Partnerships) and Nergis Aznay (People & Culture).