Become part of our team as
Trainer (m/f/d) in tourism / call center
Are you a talented communicator with a passion for travel and customer service? Do you love imparting knowledge and inspiring people? Then we have just the right challenge for you! We are looking for a motivated trainer (m/f/d) in the field of tourism to prepare our employees for the future with practical training and innovative learning methods. Take the opportunity to grow in a dynamic environment and actively shape the development of the tourism industry!
Field of activity
As a trainer (m/f/d) in tourism, you will be responsible for the development and implementation of training courses and programs for our employees. You will impart in-depth knowledge about tourism products, services and processes and ensure that our teams are always up to date. You will use modern learning methods and practice-oriented approaches to impart knowledge in an exciting and effective way.
Your tasks will include
- Planning and conducting training courses on various tourism-specific topics
- Creating training documents and presentations
- Individual supervision and support of participants during the learning process
- Analyzing training needs and continuously improving training content
- Cooperation with other departments to develop customized training courses
- Success monitoring and feedback discussions to further develop training methods
- You contribute your expertise in tourism and actively shape the further development of our employees and the future of the company!
Requirements profile
- Completed training or studies in the field of tourism or a comparable qualification
- Sound knowledge of the international travel industry, in particular with regard to IATA regulations and tourism booking systems (e.g. Amadeus, Sabre, Galileo)
- Experience in conducting training courses, ideally in the field of tourism
- Very good communication skills and the ability to convey complex content in an understandable way
- Enthusiasm for working with people and the ability to motivate and encourage teams
- Independent and structured way of working and ability to work in a team
- Good written and spoken English skills
- If you have the above knowledge and skills and a passion for passing on your knowledge to others, we look forward to receiving your application!
One job - many benefits
- Fair remuneration
- Flexible working hours
- Additional vacation days
- Attractive bonus model
- Online discounts
- Development opportunities
- Employees recruit employees
- Public transport discount*
- Capital-forming benefits
- Free legal advice*
- Company doctor
- Health promotion*
- Free private supplementary dental insurance
- Free private supplementary insurance Inpatient treatment