To strengthen our Frankfurt Service Team, we are looking for the next possible date for a
Sales and Customer Agent with focus on partner management (m/f/d)
initially limited to two years full-time.
Tourismus+Congress GmbH Frankfurt am Main is the marketing company of the city of Frankfurt am Main in the tourism and congress segments.
It is also the organizer of the city's public festivals. The Frankfurt Services department provides information to visitors to the city and books city tours, experience modules, accommodation and many other tourist services.
What you can expect:
- Supporting existing sales channels to market our products, as well as identifying and connecting additional sales platforms
- Connecting additional service providers to the booking system via existing interfaces
- Managing the entire process from connection to billing
- Entering and updating bookable service providers and products in the booking system/internet
- Creating offers and booking hotel rooms, packages, experience modules, guided tours and other tourist services
- Telephone and written processing of tourist inquiries (inbound)
What you bring with you:
- Confident handling of digital tools, booking platforms and Microsoft Office
- Good communication skills in correspondence and on the phone
- Very good written and spoken German and English skills
- Enjoy customer service
- Careful, structured way of working
- Team spirit, ability to work under pressure and flexibility
- Completed training in the tourism sector or comparable qualification
- Local knowledge of Frankfurt is an advantage
We offer:
- Workplace in Frankfurt am Main; possibility to work partially mobile
- Very good public transport connections, the main station right outside the door
- Working in an international environment
- Varied work in a committed, collegial team
- 38.5 hours/week, 30 days vacation, Christmas bonus
- Company pension scheme via the supplementary pension fund of the City of Frankfurt
- Job ticket for the entire RMV area, including transport allowance
- Participation in specialist training courses
- DRV card
We look forward to receiving your application with a cover letter by December 8, 2025 at the latest. Please let us know your salary expectations and the earliest possible starting date.
If you have any technical questions, in particular regarding the content of the position, please contact Jessica Jaekel-Badouindeputy Head of Frankfurt Services, telephone 069/24 74 55 - 412, jaekel-badouin@infofrankfurt.de
For all other questions (general job procedures or contractual matters), please contact Michael Wolf, Head of Human Resources, Organization + Finance, phone 069/24 74 55 - 357, job-bewerbung@infofrankfurt.de
Please send your complete application documents by e-mail to:
Tourismus+Congress GmbH Frankfurt am Main
Michael Wolf, Kaiserstraße 56, 60329 Frankfurt am Main
Telephone 069/24 74 55 - 357, job-bewerbung@infofrankfurt.de
www.visitfrankfurt.travel
#visitfrankfurt
You can find information on data protection at www.visitfrankfurt.travel/datenschutz
