DER Touristik Deutschland GmbH

Director Process Management (m/f/d)

Management, leadership, Product management, Tourism management
Active since: 22.07.2024
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Director Process Management (m/f/d)

in Frankfurt (zip code 60424) Job level: Experienced Contract duration: indefinite
Working hours: Full-time Entry date: immediately

Reasons for joining us

  • 30 days vacation
  • Canteen
  • Attractive discounts for employees
  • Holiday and Christmas bonus
  • Flexible working hours
  • Mobile working
  • Federal fitness and wellness offers
  • 30 days working abroad in the EU
  • Training and further education
  • Parking space
  • Mobility budget for business and private use
  • Subsidized Germany ticket
  • JobRad and much more...!

Your tasks

  • Leading and developing the process management team with 10 employees
  • Responsibility for the tourism systems used in travel agency sales
  • Development, implementation and optimization of efficient business processes
  • Continuous exchange with all specialist departments to identify potential for improvement
  • Ensuring comprehensive support for tourism systems & processes
  • Quality assurance and monitoring of the defined processes
  • Regular exchange with providers for the further development of the systems used
  • Continuous market observation and review of new systems and trends
  • Conducting pilot phases to test new systems/processes
  • Purchasing and contract negotiations with providers of tourism systems
  • Coordination of cross-departmental training and further education measures
  • Collaboration on Group-wide projects as a representative of the travel agency sales division

Your profile

  • Training or studies in the field of travel sales / tourism
  • Multi-year professional and management experience
  • Excellent knowledge of the sales and mid-office systems available on the market
  • Extensive knowledge of the travel agency business model (private and business customers)
  • In-depth knowledge of process management
  • Passion for continuous improvement
  • Excellent negotiation skills
  • Team player and high social competence
  • Results-oriented and structured work
  • Good mix of strategic working methods and hands-on mentality
  • Very good communication and presentation skills
  • Very good knowledge of MS Office products and high IT affinity
  • Written and spoken English
Additional job locations
Entry date
ab sofort
Contract tye
Permanent position
keine Angabe
Woman Felicia Barthel
Tel.: +49 69 9588 4617
Employer Info
DER Touristik Deutschland GmbH 4 offene Stellen anzeigen

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