ATLAS is the service company of Deutsche Vermögensberatung AG (DVAG) and designs central processes, projects and services that make our financial advisors and their clients successful. In the heart of Frankfurt, we work with commitment, personal responsibility and a lot of creative freedom to secure the basis for this success - from IT to organization to communication. Our employees are the key to this: we encourage initiative, support each other and create a working environment in which you can achieve a lot with curiosity and team spirit.
Employee (m/f/d)
Event and Travel
- Frankfurt am Main, 1-2 days home office possible
- Full-time
- Experienced professional
Help shape the future - in this area
For the organization and support of our training and competition trips, we are looking for an employee in travel management / in the events and travel department (m/f/d).
In this position, you will look after our travel participants, coordinate bookings, maintain travel data in the online travel portal and ensure that everything runs smoothly - from planning to invoicing.
The job combines participant support, travel organization, commercial processing and project work.
Participant support & communication
- Correspondence and advice for travel participants by telephone and e-mail
- Processing special and rebooking requests
- Service-oriented communication for questions about the travel process and travel documents
Participant & booking management
- Independent participant management for training and competition trips
- (bookings, changes and maintenance in the booking system)
- Planning and creating travel dates and hotel allotments in the online travel portal
- Checking and adjusting flight/hotel allotments during the year
Travel organization & content
- Designing the content of travel information and travel documents
- Correspondence with hotels and service providers in German and English
Accounting & administration
- Invoice verification
- Invoicing the travel participants
- Maintenance and control of billing-relevant travel data
Processes & projects
- Helping to shape and support the further development of internal processes
- Project work, e.g. as part of the further development of the internal travel portal
Strengths that we build on
Commercial or tourism background
Completed commercial training, e.g. as a tourism agent, travel agent, in the hotel industry, office management or in event organization.
Experience in travel management & participant service
- Professional experience in travel management, participant management, back office or customer service
- Confident handling of booking and administration systems
Strong service and customer orientation
- High quality awareness and attention to detail
- Ability to understand customer requirements and implement them professionally
- Friendly, solution-oriented demeanor, even in stressful situations
Language & communication skills
- Very good written and spoken German
- Good knowledge of English for correspondence with hotels and service providers
- Friendly, service-oriented communication by phone and e-mail
Structured & careful way of working
- High degree of organizational strength and reliability
- Careful handling of bookings, changes and invoicing
- Independent, structured way of working
Process & digital affinity
- Interest in the further development of internal processes
- Openness to digital tools, portals and system optimizations
- Willingness to actively participate in project work (e.g. further development of the travel portal)
Appreciation that is tangible
Varied tasks
- Diverse projects, personal responsibility and room for individual development characterize your day-to-day work with us
Fair and transparent remuneration
- We reward your performance with an attractive remuneration package - clearly structured and transparent
Time off that really counts
- 30 vacation days per year and additional days off on 24 and 31 December provide for noticeable relaxation
Modern working environment
- Our well-equipped workstations and modern IT infrastructure offer optimal conditions for productive work
Flexible working
- Working from home is partly possible - for more freedom in organizing your everyday life
Culinary variety
- Our in-house restaurant serves fresh dishes every day. Coffee bars and free drinks are available on all floors
Central location
- Our location in the heart of Frankfurt is easily accessible by bike, bus and train
More than just benefits
- Whether it's a discounted Germany ticket, JobRad, EGYM Wellpass, health offers or company pension scheme - with us you benefit from numerous extras
And now?
Curious?
Then we look forward to receiving your application!
If you have any questions about the position or the application process, our recruiting team will be happy to assist you.
Our application process is transparent and straightforward - and you will receive prompt feedback.
Become part of ATLAS - and help us shape the future in the heart of Frankfurt.
Any questions?
We look forward to getting to know you.
Bianca-Maria Hartmann
Recruiting Manager
bianca-maria.hartmann@dvag.com
+49 69 2384 5034
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ATLAS Vertriebsservice GmbH
Wilhelm-Leuschner-Straße 24
60329 Frankfurt am Main