TUI Cruises GmbH is one of the leading cruise operators in the German-speaking world. The joint venture between TUI AG and the U.S. cruise line Royal Caribbean Cruises Ltd. employs approximately 750 people in Hamburg and Berlin. On board the ships, 136 positions are managed directly by TUI Cruises GmbH. A fleet of seven ships operates under the Mein Schiff® brand. Since the end of 2020, the Hapag-Lloyd Cruises brand, with a fleet of currently five ships, has also been part of TUI Cruises GmbH. The Mein Schiff® fleet offers contemporary at-sea vacations in the premium segment (Mein Schiff 1 through Mein Schiff 7, as well as the Mein Schiff Relax). Hapag-Lloyd Cruises is the leading cruise brand in the German-speaking world in the luxury and expedition segments, with a 130-year history. (MS EUROPA, MS EUROPA 2, HANSEATIC nature, HANSEATIC inspiration, and HANSEATIC spirit).
TUI Cruises operates one of the most modern, environmentally friendly, and climate-friendly fleets in the world. As part of its sustainable growth strategy, the construction of another new ship is planned by 2026.
TUI Cruises GmbH is seeking a:
(Junior) Port Operations Manager
(all genders)
Hamburg | Business Support & Operations | Permanent | Full-time 40 | 138834
WHAT YOU CAN EXPECT
Managing port calls, including:
- Obtaining nautical clearances and official permits, as well as conducting legal reviews of itineraries, including evaluation of destinations
- A key focus: reserving berths, including checking availability in advance
- Obtaining and communicating port- and berth-related information and documents
- Compiling and verifying relevant information for travel documents and other media, including researching and communicating entry requirements
Operational support for port calls, including:
- Handling security registrations for day visitors
- Planning, managing, and documenting all port operations in accordance with local conditions and regulations, including official clearances and cargo loading
- Analysis of port agency evaluations, as well as the preparation and communication of supplier evaluations
- Actively contributing to the further development and cost reduction of port operations
WHAT WE’RE LOOKING FOR
- Completed vocational training or a college degree in maritime shipping or maritime tourism
- Professional experience in maritime shipping (e.g., customs clearance), in maritime tourism (e.g., alternating-day operations), or alternatively, comparable work aboard a cruise ship
- Conceptual and analytical thinking skills
- Strong numerical skills and cost awareness
- A highly independent, meticulous, structured, deadline- and goal-oriented work style
- Excellent organizational skills, as well as a high level of commitment, a strong sense of responsibility, and the ability to work under pressure
- Business-level proficiency in spoken and written German and English
- Proficiency with MS Office; familiarity with SAP, DaVinci, and MXP is desirable
- Willingness to travel
WHAT YOU CAN LOOK FORWARD TO
- A flexible work schedule with two remote work days per week
- Competitive compensation with profit sharing and 30 days of vacation
- Attractive discounts on cruises with our fleets as well as on many other tourism-related offers
- A subsidy toward your public transit pass and your PLUXEE Restaurant Pass
- A modern workspace in a central location, just one “nautical mile” from the main train station
- A contemporary leadership and corporate culture guided by our values of “Appreciation, Trust, and Sustainability”
- Regular feedback and development meetings to specifically nurture your strengths and advance your career
- “voiio” as a strong employee assistance partner by your side
- As well as many other comprehensive social and health benefits (JobRad, our own in-house gym, parent-child office, corporate fitness partnership with WELLPASS, in-house yoga classes, company pension plan, and much more)
We keep the guest at the center of everything we do! Would you like to go the extra mile with us?
We look forward to receiving your application—regardless of your age, gender, nationality, ethnic origin, religion, worldview, sexual orientation, and/or disability.
Please apply exclusively online with your comprehensive and complete application materials (cover letter, resume, transcripts/certificates).
Do you have questions about TUI Cruises and/or our application process? Visit our careers page you’ll find comprehensive information and FAQs. Or send us an email at hr@tuicruises.com. We’ll get back to you as soon as possible.
Questions about the job?
I’d be happy to answer them online.
Simone Weber
Talent Acquisition
Email: hr@tuicruises.com
Please note: For inquiries only. Applications are accepted exclusively online.

