Hamburg | Hybrid | Temporary | Full-time 40 | 135891
WHAT YOU CAN EXPECT
- You are responsible for the season preparation and follow-up and select shore excursions
- You are also responsible for data creation in MXP
- Long and short-term schedule input is part of your daily business (e.g. preparation of the basic program or support of the teams on board)
- You will be responsible for trip preparation and follow-up, including excursion cancellations and changes as well as processing guest feedback
- You will always keep an eye on product monitoring and quality assurance, initiate appropriate measures if necessary and provide feedback to our agencies
- You will be involved in the development and implementation of new product and marketing strategies, including capacity management
WHAT WE ARE LOOKING FOR
- You have completed training or a degree in maritime shipping or maritime tourism
- You have professional experience in maritime tourism (e.g. shore excursions) or in a comparable position on board a cruise ship
- You are characterized by geographical knowledge and sound destination knowledge in the usual cruise destinations
- You have conceptual and analytical thinking skills as well as an independent, careful, structured, deadline and goal-oriented way of working
- Good organizational skills as well as a high level of commitment, a sense of responsibility and resilience are a matter of course for you
- Fluency in written and spoken German and English as well as a good command of MS Office round off your profile
- You are willing to travel in your new job
- Not a must but desirable: knowledge of MXP
WHAT YOU CAN LOOK FORWARD TO
- A flexible working time culture with two mobile office days per week
- A competitive salary with profit sharing and 30 vacation days
- Attractive discounts on cruises with our fleets and on many other offers in the tourism sector
- Subsidy for your public transport ticket and your PLUXEE Restaurant Pass
- A modern workplace in a central location, just one "nautical mile" from the main train station
- A contemporary management and corporate culture guided by our values of "appreciation, trust and sustainability"
- Regular feedback and development meetings to specifically promote your strengths and career path
- "voiio" as a strong employee assistance partner at your side
- As well as many other extensive social and health benefits (JobRad, in-house gym, parent-child office, company fitness cooperation with WELLPASS, internal yoga classes, company pension scheme and much more)
We keep the guest in focus every step of the way! Would you like to go that extra mile with us?
We look forward to receiving your application - regardless of your age, gender, nationality, ethnic origin, religion, ideology, sexual orientation and/or disability.
Please apply online only with your detailed and complete application documents (cover letter, CV, references/certificates).
Do you have any questions about TUI Cruises and/or our application process? On our Career page you will find comprehensive information and FAQs. Or send us an e-mail to hr@tuicruises.com. We'll get back to you as soon as possible.
Questions about the job?
I'll be happy to answer them online.
Simone Weber
Talent Acquisition
Email:hr@tuicruises.com
please note: For inquiries only. Applications are only accepted online.