Key Account Manager (m/f/d)

Key Account Manager (m/f/d)
Full-time (Remote within Germany)

Permanent position - Full-time - Headquarter Munich

Description

As a Key Account Manager at Holiday Extras, you will be responsible for developing key HX partnerships within the travel industry by building strong, long-term relationships. You will take care of the support and targeted expansion of our sales partners for our products (especially tour operators, OTAs, online travel agencies and travel agencies)

You look for growth and development opportunities within your clients to ensure compliance with the overall sales budget and strive to outperform on key KPIs. You represent HX more than anyone else in the industry and convey our culture and values.

These tasks await you with us:

• You will act as the contact person for all our sales channels and partners
• You are always on the ball and promote the further development of a sustainable sales model.
• You will independently manage and supervise projects assigned to you in Germany, as well as projects with our colleagues in England, and will be responsible for the implementation of these projects.
• You never lose touch with key partners by keeping in regular contact with them while providing performance reports for partners to drive growth. You will use your knowledge of the industry, products, sales and their marketing capabilities to expand and develop the partnership.
• This also includes reporting, evaluating and implementing appropriate sales measures to optimize performance.
• With a passion for sales, your affinity for technical connections and your high level of technical understanding, you will also acquire new partnerships, continuously develop them further and optimize the conditions (e.g. commissions and marketing plans as well as online interfaces (e.g. API or white label). You create and test customer connections and always receive support from the team!
• You demonstrate integrity and develop a high level of trust to ensure lasting and productive relationships.
• You will have excellent professional presentation and communication skills and be able to convey the HX brand and culture at industry events.

What you bring with you:

• Experience in tourism sales; preferably also online sales
• You have excellent networking skills and take every opportunity to talk about Holiday Extras' business.
• You are a strong negotiator, experienced in negotiations and have excellent commercial acumen.
• You have strong analytical skills and a solid understanding of budgets, KPIs and trade forecasting.
• You are an open-minded individual who loves new experiences and has no problem approaching people proactively.
• Goal-oriented work is easy for you.
• Reliability and an independent, committed way of working are among your strengths.
• You also have a fluent, business fluent command of German and a very good command of written and spoken English.
• very good knowledge of all common MS Office programs and CRS systems and preferably the use of Apple MAC and Salesforce (desirable).
• Willingness to travel (up to 30 %)
• Driving license and car an advantage

And that's what you'll find with us...

• With us, you have the opportunity to look beyond your own area of work, think across departments and optimize our work processes with your suggestions and ideas. The joy of working together and the diversity of the team make up our unique corporate culture.
• Flat hierarchies and great team spirit with great development opportunities
• Work equipment with MAC laptop and Apple smartphone
• Contribution to the company pension scheme
• Home office & flexible working and break times by arrangement
• Job bike
• Birthday free
• In addition, many other (H)EXtras such as team evenings, a foosball table, a large garden and the weekly "Happy Time"
• And much more..

Do you feel addressed?

About us

We are Holiday Extras!

We are a proud and inclusive team of over 60 colleagues with an average age of 32.7 years. Our community represents 18 different countries and together we speak 19 languages. Our diversity is our strength - it makes us more creative, more innovative and allows us to see things from many different perspectives. No matter who you are or who you love, you'll find a place with us. We value and celebrate the uniqueness of each individual, and this is reflected in our vibrant and open company culture.

Our legendary Christmas party is the result of our inclusive atmosphere, where we dress up according to a specific theme and celebrate the diversity of our cultures and identities together. But the celebrations don't stop there - we also have a passionate foosball league that is always on the lookout for enthusiastic players who want to practice together regularly and prove themselves in tournaments. Foosball not for you? No problem! Our pumpkin carving competition and many other activities are a great way to celebrate creativity and community.

If that's still not the right thing for you, we invite you to join the Fun Task Force. Here you can contribute your ideas for an even nicer way of working together and work with us to create an even more inclusive and supportive working environment. Our doors are open to everyone and we look forward to learning and growing from the diverse experiences and perspectives you bring to the table.

But now back to the business:

• Our meeting rooms are named after Munich breweries
• With our English parent company based in Kent (UK), we are the European market leader in the provision of travel extras.
• To date, we have parked around 55 million cars
• Airparks is our own house brand with very high quality standards
• 500 travel agencies work hand in hand with us
• We are proud of our products and our complaint rate is 0.4%, and falling
• We offer around 282,000 parking spaces, 37,600 hotels and 50 airport lounges worldwide

The best way to get an idea of your future team is to take a look at our careers page - which is actually a culture page - where we have introduced all the teams. You'll find your new home in the Partnerships team: http://karriere.holidayextras.de/. Or take a look at our video: https://www.youtube.com/watch?v=IhDqiQqF984!

Sounds like your perfect match? Then we look forward to receiving your application.

Apply for this position