TUI Cruises GmbH

On-Board Commerce Manager (all gender) for the Mein Schiff brand

Commerce Manager, Cruise
Home Office
Active since: 17.05.2024
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TUI Cruises is one of the leading cruise operators in the German-speaking world. The joint venture of TUI AG and the US cruise group Royal Caribbean Group Ltd. employs around 750 people in Hamburg and Berlin and operates 11 cruise ships. The 6 ships in the Mein Schiff® fleet offer contemporary vacations at sea in the premium segment. The traditional brand Hapag-Lloyd Cruises stands for luxury and expedition cruises with 5 ships.

The company already has one of the most modern, environmentally and climate-friendly cruise fleets in the world. In the course of sustainable growth, three more new ships are planned by 2026.

TUI Cruises GmbH is looking for a new position in Hamburg as soon as possible:

On-Board Commerce Manager (all gender) for the Mein Schiff brand

Location: Hamburg, HH, DE, 20097
Job function: Product management & Yield
Contract type: Fixed-term
Working time: 40
Job number: 124295


  • Operative management and monitoring of the tenants (concessionaires) on board the Mein Schiff fleet
  • Support to increase on-board revenue with a focus on the areas of studio, photo and art gallery, casino and permanent make-up
  • Onboarding of new concessionaires incl. coordination of design, billing modalities etc.
  • Conceptual planning and strategic development of the above-mentioned areas with a focus on innovation and cooperation
  • Research with the help of market observation (trends, benchmarking etc.)
  • Control, process optimization and action planning to increase guest satisfaction and quality assurance
  • Initiating, reviewing and approving advertising materials for the studio, photo and art gallery, casino and permanent make-up areas in collaboration with the partners and tenants as well as the internal marketing interfaces
  • Administrative tasks such as complaint management, shipyard registrations, etc.</li


  • Completed studies in the field of tourism/business or comparable training
  • Working experience on board a cruise ship is an advantage
  • Independent, self-reliant and entrepreneurial thinking and acting
  • Strong communication and numerical skills
  • Very good written and spoken German
  • Very good command of written and spoken English
  • Sure handling of MS Office package
  • Team player, organizational talent and ability to work under pressure


  • A flexible working time culture with two mobile office days per week
  • A competitive salary with profit-sharing and 30 vacation days
  • Attractive discounts on cruises with our fleets as well as on many other offers in the tourism sector
  • Subsidy for your public transport ticket and your PLUXEE Restaurant Pass
  • A modern workplace in a central location, just one "nautical mile" from the main train station
  • A contemporary management and corporate culture guided by our values of "appreciation, trust and sustainability"
  • Regular feedback and development meetings to specifically promote your strengths and professional career
  • "voiio" as a strong employee assistance partner at your side
  • As well as many other extensive social and health benefits (JobRad, in-house gym, parent-child office, company fitness cooperation with WELLPASS, internal yoga classes, back training, massage, company pension scheme and much more)

We keep the guest in focus every step of the way! Would you like to go that extra mile with us?

We look forward to receiving your application - regardless of your age, gender, nationality, ethnic origin, religion, ideology, sexual orientation and/or disability.

Please apply with your detailed and complete application documents (cover letter, CV, references/certificates) exclusively online.

Do you have any questions about TUI Cruises and/or our application process? You can find comprehensive information and FAQs on our career page. Or send us an email to We'll get back to you as soon as possible.

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Permanent position
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Picture of the contact person for this job.
Woman Simone Weber
Employer Info
TUI Cruises GmbH
Heidenkampsweg 58
20097 Hamburg
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