The TUI Cruises GmbH is one of the leading cruise operators in the German-speaking world. The joint venture between TUI AG and the U.S. cruise line Royal Caribbean Cruises Ltd. employs approximately 750 people in Hamburg and Berlin. On board the ships, 136 positions are managed directly by TUI Cruises GmbH. For the Mein Schiff® , a fleet of nine ships is in service. Since the end of 2020, the Hapag-Lloyd Cruises has also been part of TUI Cruises GmbH, with a fleet of currently five ships. The Mein Schiff® fleet offers contemporary at-sea vacations in the premium segment (Mein Schiff 1 through Mein Schiff 7, as well as Mein Schiff Relax and Mein Schiff Flow). Hapag-Lloyd Cruises is the leading cruise brand in the German-speaking world in the luxury and expedition segments, with a 130-year history. (MS EUROPA, MS EUROPA 2, HANSEATIC nature, HANSEATIC inspiration, and HANSEATIC spirit).
TUI Cruises operates one of the most modern and environmentally and climate-friendly fleets in the world.
The TUI Cruises GmbH is seeking a candidate for its Product Management & Hotel Operations department, to start as soon as possible, based in Hamburg:
On-Board Commerce Manager (all genders) | Concessionaires & Retail for the Mein Schiff brand
Hamburg | Product Management | Permanent | Full-time 40 | 140486
WHAT YOU CAN EXPECT
- Operational management and oversight of concessionaires and the onboard atelier aboard the Mein Schiff fleet
- Strategic development of the concessionaire areas and the onboard atelier, as well as the implementation of new business areas in connection with new ship construction and dry-dock periods, including the preparation of business cases
- Evaluation, initiation, execution, and acceptance of projects such as renovations carried out by the concessionaires and the onboard atelier
- Onboarding new concessionaires, including coordination regarding the design of the spaces, the product range, billing terms, etc.
- Conducting research based on market observations (trends, benchmarking, etc.) to evaluate new business areas and potential (collaborative) partners
- Conceptualization, initiation, and coordination of product enhancements and process optimizations
WHAT WE’RE LOOKING FOR
- A degree in business administration and experience in business development or product management
- Experience aboard a cruise ship is a plus, but not required
- Independent, self-directed, and entrepreneurial thinking and action
- Strong communication skills and a keen understanding of numbers
- Very good written and spoken German and English
- Proficiency with the MS Office suite
- The ability to work well in a team, organizational skills, resilience, and a willingness to travel round out your profile
WHAT YOU CAN LOOK FORWARD TO
- A flexible work schedule with two remote work days per week
- Competitive compensation with profit sharing and 30 days of vacation
- Attractive discounts on cruises with our fleets, as well as on many other tourism-related offers
- A subsidy toward your public transit pass and your PLUXEE Restaurant Pass
- A modern workspace in a central location, just one “nautical mile” from the main train station
- A contemporary leadership and corporate culture guided by our values of “Appreciation, Trust, and Sustainability”
- Regular feedback and development meetings to specifically nurture your strengths and advance your career
- “voiio” as a strong employee assistance partner by your side
- As well as many other comprehensive social and health benefits (JobRad, our own in-house gym, parent-child office, corporate fitness partnership with WELLPASS, in-house yoga classes, company pension plan, and much more)
We keep the guest at the center of everything we do! Would you like to go the extra mile with us?
We look forward to receiving your application—regardless of your age, gender, nationality, ethnic origin, religion, beliefs, sexual orientation, and/or disability.
Please apply exclusively online with your detailed and complete application materials (cover letter, resume, transcripts/certificates).
Do you have questions about TUI Cruises and/or our application process? You’ll find comprehensive information and FAQs on our careers page. Or send us an email at hr@tuicruises.com. We’ll get back to you as soon as possible.

