Travel Agent (m/f/d) 24/7 company service

Hospitality, tourism, Sales, marketing in tourism, Tourism
Home Office
Active since: 07.06.2024

The tasks:

  • Customer and service-oriented support for business travelers as part of an emergency hotline
  • Observing and complying with our customers' service level agreements
  • Booking, rebooking, rescheduling and canceling travel services via various GDS and OBE systems of our customers
  • Ticketing and invoicing via our own mid-office system
  • Ensuring our quality standards
  • Flexible work in shifts (also part-time work on request), at weekends and on public holidays, working from home possible

Your profile:

  • Training as a travel agent or tourism agent
  • Operative professional experience with a focus on supporting business customers
  • Very good knowledge of the airline industry
  • Comprehensive airline product and fare knowledge, incl. ticketing experience
  • Very good knowledge of Amadeus, further GDS knowledge an advantage
  • Sure handling of MS Office
  • High degree of initiative, customer and service orientation, focused and flexible work
  • Very good knowledge of English, verbal and written

Why us:

  • In addition to daily business, we offer many interesting, demanding tasks and challenges. For anything unfamiliar, we offer internal knowledge transfer as well as many training and development opportunities (which we also support financially).</li
  • Work-life balance is important to us. We therefore offer a flexible home office arrangement in individual consultation with your team lead. Up to four weeks of workation per year are also possible with us.
  • We work in a centrally located loft office in Berlin Kreuzkölln, designed with great attention to detail
  • We pay your 49-euro ticket or max. 50 euros/month public transport allowance
  • With us, you're set for life: we offer a pension allowance.
  • Everyone offers a fruit basket? Ok, we also offer free fruit. And much more, namely a free, freshly cooked lunch every day, organic and regional, in our own canteen (at the Berlin location, otherwise Sodexo vouchers), sports facilities in our own fitness area, our own masseur (including a subsidy from the employer) and many joint team and company events, from bowling to the summer party.
  • We offer industry-standard discounts for your weekend or family vacation (e.g. cheap flights, train tickets, hotel accommodation or even entire vacation packages)
  • Our sustainability team is looking forward to your ideas for more sustainability and environmental protection in the company.</li

Interested? Please apply here via our job portal

AERTiCKET Conso GmbH, Human Resources, Boppstraße 10, 10967 Berlin

We value all people - regardless of age, gender, nationality, ethnic origin, religion, disability or sexual orientation. We welcome all applicants who bring commitment and know-how.

Additional job locations
Entry date
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Contract tye
Permanent position
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Employer Info
Boppstraße 10
10967 Berlin
5 offene Stellen anzeigen

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