The Reisecenter alltours GmbH , with over 170 company-owned branches and franchise offices, is one of the leading sales organizations in the tourism industry in Germany. As part of the alltours Group, we stand for financial stability, innovation, sustainable growth, and a modern, family-like work environment. We place particular emphasis on team spirit, personal development, and a passion for travel.
We are currently seeking a full-time
Office Manager (m/f/d)
40625 Düsseldorf, Benderstr. 42
Permanent
Your Responsibilities
As Office Manager (m/f/d), you will take responsibility for our branch in Düsseldorf-Gerresheim and actively contribute to our sales success. You will be in direct contact with customers, provide personalized advice to our clients, and lead your team with a sales-oriented approach in the day-to-day operations of the branch.
Your day-to-day responsibilities
- Actively advising on and selling worldwide vacation packages from all major tour operators
- Personal customer service and building long-term customer relationships
- Managing the branch based on relevant key performance indicators and sales targets
- Organizing and ensuring smooth branch operations
- Supporting and motivating the team in day-to-day sales operations
- Scheduling and coordination within the team
- Implementing key sales and marketing campaigns on-site
- Close collaboration with regional management
Your Qualifications
- Training as a tourism business administrator or comparable vocational training
- Several years of professional experience in a travel agency; initial experience in leading or managing a team is a plus
- Proven strong sales and consulting orientation
- Enjoyment of taking on responsibility and leading the way in sales
- Proficiency with common tourism booking systems and tour operator products
- Structured and independent work style
- Strong communication skills and a service-oriented demeanor
Our Benefits
- Performance-based compensation with monthly revenue sharing
- Vacation pay and Christmas bonus
- 30 days of vacation and flexible work schedules
- Extensive travel benefits
- Informational trips and team events in Germany and abroad
- Sales training and personal development
- Bike leasing, Wellpass & corporate benefits
- Support from regional management and headquarters
Join the alltours Reisecenter family!
We look forward to receiving your complete application via our online application form.
Reisecenter alltours GmbH
Berger Allee 15
40213 Düsseldorf