AERTiCKET Conso GmbH

Travel Agent (m/f/d) Service Center

Berlin, deutschlandweit
Tourism, Travel consulting, sales, customer service
Full-time
Home Office
Part-time
Active since: 07.06.2024

The tasks:

  • Supporting and advising our customers (B2B) on all flight issues and international air fares
  • Booking, rebooking and canceling flight bookings via various GDSs and booking systems
  • Customer advice on all AER products and flight products (e.g. ancillaries)
  • Ensuring our quality standards
  • Daily service, working from home possible

Your profile

  • Training as a travel agent or tourism agent
  • Very good knowledge of the airline industry
  • Comprehensive airline product and fare knowledge, incl. ticketing experience
  • Very good knowledge of Amadeus, further GDS knowledge an advantage
  • Sure handling of MS Office
  • High degree of initiative, customer and service orientation, focused and flexible work
  • Good command of English, verbal and written

Why us:

  • In addition to daily business, we offer many interesting, demanding tasks and challenges. For anything unfamiliar, we offer internal knowledge transfer as well as many training and development opportunities (which we also support financially).</li
  • Work-life balance is important to us. We therefore offer a flexible home office arrangement in individual consultation with your team lead. Up to four weeks of workation per year are also possible with us.
  • We work in a centrally located loft office in Berlin Kreuzkölln, designed with great attention to detail
  • We pay your 49-euro ticket or max. 50 euros/month public transport allowance
  • With us, you're set for life: we offer a pension allowance.
  • Everyone offers a fruit basket? Ok, we also offer free fruit. And much more, namely a free, freshly cooked lunch every day, organic and regional, in our own canteen (at the Berlin location, otherwise Sodexo vouchers), sports facilities in our own fitness area, our own masseur (including a subsidy from the employer) and many joint team and company events, from bowling to the summer party.
  • We offer industry-standard discounts for your weekend or family vacation (e.g. cheap flights, train tickets, hotel accommodation or even entire vacation packages)
  • Our sustainability team is looking forward to your ideas for more sustainability and environmental protection in the company.</li

Interested? Please apply here via our job portal

 

AERTiCKET Conso GmbH, Personal, Boppstraße 10, 10967 Berlin

We value all people - regardless of age, gender, nationality, ethnic origin, religion, disabilities or sexual orientation. We welcome all applicants who bring commitment and know-how.

Additional job locations
Berlin, deutschlandweit
Entry date
keine Angabe
Contract tye
Permanent position
Salary
keine Angabe
Employer Info
AERTiCKET Conso GmbH
Boppstraße 10
10967 Berlin
Germany
Germany
5 offene Stellen anzeigen

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