About China Airlines
China Airlines, headquartered in Taiwan, operates an extensive global passenger and cargo network connecting Taiwan with major markets worldwide. Our Frankfurt cargo office plays a key role in connecting the German market to our global air cargo network.
Job Description
We are looking for a motivated and responsible Cargo Specialist to join our cargo team at Frankfurt Airport (FRA).
This position covers customer development, market analysis, air cargo reservations, flight operations coordination and documentation. Relevant training will be provided to help the successful candidate become familiar with our cargo processes and internal systems.
Your Responsibilities
- Develop potential customers and identify new air cargo business opportunities
- Maintain and expand relationships with existing customers and freight forwarders
- Analyse market trends, customer demand and competitor activities
- Prepare quotations and business proposals, and monitor sales performance and customer feedback
- Handle air cargo reservations, bookings and space allocation
- Respond to enquiries from customers and freight forwarders
- Monitor bookings, cargo capacity and shipment status
- Enter and maintain AWB and shipment data in cargo systems
- Prepare and check export cargo documents, flight documents and operational records
- Coordinate with warehouses, ramp handling agents, trucking companies and overseas stations. Plan, coordinate and manage Road Feeder Service (RFS) trucking operations across the European market.
- Support flight preparation and monitor cargo loading and unloading activities
- Assist with special cargo, ULD matters and operational irregularities
- Prepare sales, operational and statistical reports
- Ensure compliance with aviation safety, security and company procedures
- Perform other cargo-related duties as assigned
Your Profile
- Vocational training, education or relevant professional experience in air cargo, freight forwarding, logistics, aviation or a related field
- Experience in business development, air cargo sales, cargo reservations, cargo documentation, ramp operations or customer service is an advantage
- Good command of written and spoken German and English
- Chinese language skills are an advantage but not essential
- Strong communication, customer service and teamwork skills
- A responsible, accurate and well-organised working style
- Ability to work independently and manage multiple tasks
- Proficiency in Microsoft Office
- Experience with air cargo systems, particularly iCargo, is an advantage
- Willingness to work flexible hours, including weekends and public holidays, depending on operational requirements
- A valid Class B driving licence is an advantage but not essential
- Valid authorisation to work in Germany
- Ability to obtain the required Frankfurt Airport security clearance
What We Offer
- Employee Travel Benefits
Enjoy preferential employee flight tickets in accordance with the company’s applicable travel policy.
- International Working Environment
Work in a multicultural team and gain experience within an internationalpassenger and air cargo network.
- Professional Training
Receive professional training in air cargo operations, internal procedures and relevant cargo systems.
- Career Development
Develop your professional knowledge across cargo sales, operations, reservations and customer service.
- Varied Responsibilities
Take on a diverse role combining business development, cargo operations, customer communication and international coordination.
- Supportive Team
Join an experienced team that values cooperation, responsibility and professional development.
How to Apply
If this position appeals to you and matches your qualifications, we look forward to receiving the following application documents in English:
- Your CV
- Relevant educational, employment and professional certificates
Please send your application by email to ianchiang@china-airlines.com.
A recent photo may be included voluntarily.
China Airlines Cargo Office
Personalabteilung
Cargo City Süd Geb.537 E 3.Etage
60549 Frankfurt am Main