Travel Agent (m/f/d) Ticketing and Support

Tourism, Travel consulting, sales, customer service
Home Office
Active since: 07.06.2024

We are looking for a:n

Travel Agent (m/f/d) Ticketing and Support

Location: Munich, mobile working possible
Full-time, permanent

Do you have very good knowledge of the airline industry and comprehensive airline product and fare knowledge?

Your tasks:

  • Supporting and advising our customers (B2B) on all flight issues and international air fares
  • Booking, rebooking and canceling flight bookings via various GDSs and booking systems
  • Customer advice on all AER products and flight products (e.g. ancillaries)
  • Ensuring our quality standards
  • Daily service, working from home possible

Your profile:

  • Training as a travel agent or tourism agent
  • Very good knowledge of the airline industry
  • Comprehensive airline product and fare knowledge, incl. ticketing experience
  • Very good knowledge of Amadeus, further GDS knowledge an advantage
  • Sure handling of MS Office
  • High degree of initiative, customer and service orientation, focused and flexible work
  • Good command of English, oral and written

Why us:

  • In addition to daily business, we offer many interesting, demanding tasks and challenges. For anything unfamiliar, we offer internal knowledge transfer as well as many training and development opportunities (which we also support financially).</li
  • Work-life balance is important to us. We therefore offer a flexible home office arrangement in individual consultation with your team lead. Up to four weeks of workation per year are also possible with us.
  • We pay your 49-euro ticket or max. 50 euros/month public transport allowance
  • With us, you have a secure future: we offer a pension allowance.
  • Everyone offers a fruit basket? Ok, we also offer free fruit. And much more, namely Sodexo vouchers for your daily lunch and lots of joint team and company events, from bowling to summer parties.
  • We offer industry-standard discounts for your weekend or family vacation (e.g. cheap flights, train tickets, hotel accommodation or even entire vacation packages)
  • Our sustainability team is looking forward to your ideas for more sustainability and environmental protection in the company.</li

Interested? Please send your informal application by email to

AERTiCKET Conso GmbH, Boppstraße 10, 10967 Berlin

We value all people - regardless of age, gender, nationality, ethnic origin, religion, disability or sexual orientation. We welcome all applicants who bring commitment and know-how.


Additional job locations
Entry date
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Contract tye
Permanent position
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Employer Info
Boppstr. 10
10967 Berlin
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